Privacy Policy

LumoraJoy ("we", "us", "the site") is a free-to-play social gaming platform operated by XCOMPANY (NZBN XNZBN). We respect your privacy and are committed to protecting personal information in accordance with the Privacy Act 2020 and its thirteen Information Privacy Principles (IPPs).

1. Information we collect

Because the site needs no registration, we collect very little. This may include:

• Technical data your browser sends automatically, such as device type, browser, and general location at city level;
• Information stored locally on your device (for example, your age confirmation and cookie choice) using your browser's local storage;
• Anything you choose to send us directly, such as the contents of an email enquiry.

2. How we use information

We use information only to operate and improve the site: to keep it secure, to remember your preferences, to understand general usage at an aggregate level, and to respond to enquiries. We do not use it to make automated decisions that significantly affect you.

3. Cookies and local storage

We use a small number of cookies and local-storage entries that are necessary for the site to function and to remember your choices. Details are in our Cookie Policy.

4. Disclosure

We do not sell personal information. We may share limited information with trusted service providers who help us run the site (for example, hosting and content delivery), and only as needed for those services. Third-party game studios provide games that load on the site; their own handling of any data is governed by their policies.

5. Storage and security

We take reasonable steps to protect information from loss, misuse and unauthorised access, and we keep it only as long as necessary for the purposes above or as required by law.

6. Your rights

Under the Privacy Act 2020 you may request access to, or correction of, any personal information we hold about you. You can also clear locally stored data at any time through your browser settings.

7. Children

The site is for adults aged 18 and over. We do not knowingly collect information from anyone under 18. See our Age Verification Policy.

8. Overseas

Some of our service providers may store data outside New Zealand. Where this happens, we take reasonable steps to ensure comparable protection consistent with the Privacy Act 2020.

9. Changes

We may update this policy from time to time. The latest version will always be available on this page with its update date.

10. Contact

For any privacy question or request, contact our privacy contact at [email protected]. You also have the right to contact the Office of the Privacy Commissioner at privacy.org.nz.